Where To Go

Look Like a Regular with These Helpful Hints:

Arrival Procedures:

1. Your Lift Ticket or general admission. Our ticket windows are conveniently located on the lower level of the Administrative building. This building is a 2 level building in the main Plaza. There are 6 ticket windows. You will need to know what type of lift ticket you will need, if you want rental, and if you want a lesson. To make it easy on you, we also have a Beginners Package that includes a lift, rental, and lesson. Prices and packages are printed on signs above the ticket windows. You must have a lift ticket to have slope access and rent equipment. The ticket will also be coded with your rental information. After receiving your ticket, place it on your jacket. Metal wire first, then label.

2. Picking up Rental Equipment? If you purchased a rental package, proceed to the rental department. You can follow the signs from the ticket windows. The rental facility is at the West end of the Administrative building and main Plaza.

Equipment Procedures:

Step 1. We have self serve boots. Associate's are available to help you find your size and your correct fit. Ski boots are closer to the entrance. Snowboard boots are closer to the exit.

Step 2. There are benches available for you to try on boots. Find a spot on start making the switch.

Step 3. The proper fit makes a world of difference. Sizes generally match your foot in a dress shoe. You can notch up or down several sizes by adjusting the buckle. Make sure you close all the buckles. Only one pair of socks please! Otherwise the boots will not fit properly. The boots should feel tight but should not hurt your feet.

Step 4. Small coin lockers are available to store shoes and extra socks.

Step 5. After you have your boots on your feet, proceed to the Equipment Counter. You will be asked questions such as height, weight, and ability. This lets the technicians adjust the equipment to you. Let the technician know you are a beginner. Be honest! We're only looking out for you.

Step 6. Moving on. You are almost there! Once you receive your equipment, carry it out the electronic doors. You will see a yellow Learning Center tower directly outside of the rental exit. This is where lessons meet.

Learning Center Lessons:

Mad River Mountain offers ski and snowboard lessons for all levels: beginner, intermediate, and advanced. A Snow Pro or the posters on the Learning Center towers can help you find your place in a lesson. On your first day, our Snow Pro's will teach you the basics. Such as turning, stopping, and if you are really good, riding a surface lift. We offer both group and private lessons. For more information, make sure to check out the Lesson information on this website.

Finally, find the Comfort Slow zones which are wide, gentle areas to practice your new moves.

Heading Out On Your Own:

After you have mastered the fundamental skills of skiing (turning, slowing down, stopping and riding a lift), you'll be able to explore other trails while you practice what you've learned. Keep to the easier trails which are marked with green circles. Make sure to pick up a trail map at the ticket windows. It will show you where the various runs and lifts are located as well as the degree of challenge of each trail.

What to do if you:

Need Information? The Care Center is located on the upper level of the Administrative building.

Need a restroom? Restrooms are located in the East end of the main Lodge and in the Loft.

Need to make a phone call? Pay phones are located in the Buffalo room of the main Lodge.

Need First Aid? Report accidents to any uniformed Patroller (red jacket), a Snow Pro (blue jacket), or at the First Aid station at the West end of the Lodge, near the tubing area.

Find or Lose something? Articles may be left with or reported to, the Care Center on the upper level of the Administrative building.